LEXIKA s.r.o.
An established translation and localisation agency handling large volumes of documents and sensitive data for its clients. Smooth IT and server operation is what makes deadlines achievable and keeps confidential material safe.
- Industry: Services · translation and localisation
- Territory: Slovakia, with clients abroad
- Engagement: IT infrastructure and server management
- Length: several years, ongoing
Stable IT without an IT department
The agency needed a reliable partner to take over the servers and infrastructure and be on hand for everyday requests, so the team could concentrate on its own work.
- Provide stable, available server infrastructure
- Have fast support on hand for everyday requests
- Protect clients' sensitive documents and back them up regularly
- Keep the team out of technology administration
A solution built to fit
We took over the servers and infrastructure, introduced regular backups and became the single point of contact for every IT request the agency has.
Server management
Taking over and stabilising the server infrastructure, with ongoing maintenance and updates.
Everyday helpdesk
Fast user support for routine requests, so technology never slows down work on jobs.
Backup and security
Regular backups, access control and basic endpoint protection for sensitive documents.
Continuous improvement
Advice and gradual modernisation of the environment as the agency's needs grow.
What we worked with
Real impact for the client
The servers run steadily, support is quickly available and the data is safe, so the team can give translations and clients their full attention.
Stable, maintained infrastructure that does not slow down work on jobs, even at peak times.
The agency has one reliable place to turn to for every IT question.
Clients' sensitive documents are protected and backed up on a regular schedule.
detect has been our reliable IT support partner for several years now, running the company network, managing the servers and handling everything that goes with it. They deal with requests promptly, professionally and well. I am happy to recommend detect to others.
