Hippokrates Medical Centre
A healthcare provider running outpatient clinics, working with patient records every day, communicating with insurers and handling sensitive health data. Reliable IT is critical to keeping the clinics open.
- Industry: Healthcare · outpatient care
- Environment: ~20 endpoints, one in-house server
- Sensitive data: patient records, communication with insurers
- Length of engagement: long-term, ongoing
Stability and security, no compromises
The centre needed a partner for complete IT management who could deliver stable operations, a high level of security and support for modernising the equipment. Reliable infrastructure was critical to keeping the clinics running.
- Keep the clinics running steadily and without interruption
- Protect sensitive patient data under GDPR
- Support the modernisation of the equipment
- Keep outages and IT incidents to a minimum
A solution built to fit
For this healthcare provider we took over complete IT management, from endpoints through the server to securing sensitive data, and prepared the infrastructure modernisation at the same time.
- Endpoint management , covering around 20 desktops and laptops across the clinics.
- In-house server management , running the server behind the clinic system and databases.
- Cloud migration design , preparing the move to a cloud server for better availability and flexibility.
- Internal network rebuild , modernising the network infrastructure for stable, secure operation.
- GDPR-compliant security , with monitoring, backup and security controls protecting patient data.
- Technical support , ongoing, with no needless downtime.
What we worked with
Real impact for the client
The clinics run reliably, the network is more stable, IT incidents have dropped and patient data protection is much better.
Stable IT means the staff can give patients their full attention instead of solving technical problems.
The network rebuild and monitoring cut the number of outages and technical incidents.
Backups and security controls made protection of sensitive patient data much stronger.
IT management from detect has made running the clinics considerably easier. We appreciate their speed, expertise and the human approach.
